More blue screens...

more blue screens

More blue screens...

Hi guys,
I've been searching the net high and low for solutions to my problem and no such luck as yet! Firstly, I do understand that I am running a beta, and it will be buggy. But it would seem that I am having some more dramas than most people in regards to the blue screen errors.
My blue screen problem appears randomly, and I cannot see a pattern in it's occurrence. The error report states the following:
------------------------------------------------------------------------------------------------ Problem signature Problem Event Name: BLUESCREEN OS Version: 6.0.5384.2.0.0.256.1 Locale ID: 3081
Files that help describe the problem (some files may no longer be available) Mini070306-06.dmp sysdata.xml Version.txt
View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem BCCode: 1000008e BCP1: C0000046 BCP2: 8208A531 BCP3: 996B57B4 BCP4: 00000000 OS Version: 6_0_5384 Service Pack: 0_0 Product: 256_1
------------------------------------------------------------------------------------------------
So... This error is the same error that is always recorded from what I can see (all error logs say the same thing). I don't understand what exactly is causing the error?
I am also running the recommended avast! virus protection if that helps...
Any ideas... anyone??
Thanks for your time! -Marshall

All apologies for the excessive posts... the board told me it had failed and I hit resubmit...
"Marshall" wrote:

Hi guys,
I've been searching the net high and low for solutions to my problem and no such luck as yet! Firstly, I do understand that I am running a beta, and it will be buggy. But it would seem that I am having some more dramas than most people in regards to the blue screen errors.
My blue screen problem appears randomly, and I cannot see a pattern in it's occurrence. The error report states the following:
------------------------------------------------------------------------------------------------ Problem signature Problem Event Name: BLUESCREEN OS Version: 6.0.5384.2.0.0.256.1 Locale ID: 3081
Files that help describe the problem (some files may no longer be available) Mini070306-06.dmp sysdata.xml Version.txt
View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem BCCode: 1000008e BCP1: C0000046 BCP2: 8208A531 BCP3: 996B57B4 BCP4: 00000000 OS Version: 6_0_5384 Service Pack: 0_0 Product: 256_1
------------------------------------------------------------------------------------------------
So... This error is the same error that is always recorded from what I can see (all error logs say the same thing). I don't understand what exactly is causing the error?
I am also running the recommended avast! virus protection if that helps...
Any ideas... anyone??
Thanks for your time! -Marshall

Marshall:
The location of the log for your error connected with the BSOD would be
\windows\system32\logfiles\srt\srttrail.log
If you have a Vista DVD, there is a promising "feature" or utility in Vista called Win RE or Windows Recovery Environment.
***Accessing Windows RE (Repair Environment):***
1) Insert Media into PC (the DVD you burned)
2) ***You will see on the Vista logo setup screen after lang. options in the lower left corner, a link called "System Recovery Options."***
3) Select your OS for repair.
4) Its been my experience that you can see some causes of the crash from theWin RE feature:
You'll have a choice there of using:
1) Startup Repair 2) System Restore 3) Complete PC Restore
Fabricant is also a feature but I'm not sure what its status is in Beta 2/5456.5 currently.
Good luck,
CH

"Marshall" wrote in message

Hi guys,
I've been searching the net high and low for solutions to my problem and no such luck as yet! Firstly, I do understand that I am running a beta, and it will be buggy. But it would seem that I am having some more dramas than most people in regards to the blue screen errors.
My blue screen problem appears randomly, and I cannot see a pattern in it's occurrence. The error report states the following:
------------------------------------------------------------------------------------------------ Problem signature Problem Event Name: BLUESCREEN OS Version: 6.0.5384.2.0.0.256.1 Locale ID: 3081
Files that help describe the problem (some files may no longer be available) Mini070306-06.dmp sysdata.xml Version.txt
View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem BCCode: 1000008e BCP1: C0000046 BCP2: 8208A531 BCP3: 996B57B4 BCP4: 00000000 OS Version: 6_0_5384 Service Pack: 0_0 Product: 256_1
------------------------------------------------------------------------------------------------
So... This error is the same error that is always recorded from what I can see (all error logs say the same thing). I don't understand what exactly is causing the error?
I am also running the recommended avast! virus protection if that helps...
Any ideas... anyone??
Thanks for your time! -Marshall

Hi Chad,
Thankyou for the help, unfortunately it hasn't yielded a positive result!
Here is what my log file says... ------------------------------------------------------------------------------------------------ Session Summary: System Disk = \Device\Harddisk0 WinDir = C:\Windows AutoChk Run = 0 Root causes = 1
Test Performed: --------------------------- Name: Disk meta data test Result: Completed successfully. Error code = 0x0 Time taken = 31 ms
Test Performed: --------------------------- Name: Disk failure diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 78 ms
Test Performed: --------------------------- Name: Determine target OS Result: Completed successfully. Error code = 0x0 Time taken = 156 ms
Test Performed: --------------------------- Name: Quick volume metadata test Result: Completed successfully. Error code = 0x0 Time taken = 156 ms
Test Performed: --------------------------- Name: Boot manager log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms
Test Performed: --------------------------- Name: Event log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 110 ms
Test Performed: --------------------------- Name: Reentry state check Result: Completed successfully. Error code = 0x0 Time taken = 0 ms
Test Performed: --------------------------- Name: Boot status test Result: Completed successfully. Error code = 0x0 Time taken = 15 ms
Root cause found: --------------------------- Boot status indicates that the OS booted successfully.
--------------------------- --------------------------- ------------------------------------------------------------------------------------------------
Now just to clarify, I did try the windows repair environment but was unsuccessful in resolving any issues... I didn't do system restore etc as I didn't want to revert to a previous state on my pc.... I have done a restore prior to this and it was unsuccessful also...
Any ideas?
Thanks again -Marshall
"Chad Harris" wrote:

Marshall:
The location of the log for your error connected with the BSOD would be
\windows\system32\logfiles\srt\srttrail.log
If you have a Vista DVD, there is a promising "feature" or utility in Vista called Win RE or Windows Recovery Environment.
***Accessing Windows RE (Repair Environment):***
1) Insert Media into PC (the DVD you burned)
2) ***You will see on the Vista logo setup screen after lang. options in the lower left corner, a link called "System Recovery Options."***
3) Select your OS for repair.
4) Its been my experience that you can see some causes of the crash from theWin RE feature:
You'll have a choice there of using:
1) Startup Repair 2) System Restore 3) Complete PC Restore
Fabricant is also a feature but I'm not sure what its status is in Beta 2/5456.5 currently.
Good luck,
CH

"Marshall" wrote in message Hi guys,
I've been searching the net high and low for solutions to my problem and no such luck as yet! Firstly, I do understand that I am running a beta, and it will be buggy. But it would seem that I am having some more dramas than most people in regards to the blue screen errors.
My blue screen problem appears randomly, and I cannot see a pattern in it's occurrence. The error report states the following:
------------------------------------------------------------------------------------------------ Problem signature Problem Event Name: BLUESCREEN OS Version: 6.0.5384.2.0.0.256.1 Locale ID: 3081
Files that help describe the problem (some files may no longer be available) Mini070306-06.dmp sysdata.xml Version.txt
View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem BCCode: 1000008e BCP1: C0000046 BCP2: 8208A531 BCP3: 996B57B4 BCP4: 00000000 OS Version: 6_0_5384 Service Pack: 0_0 Product: 256_1
------------------------------------------------------------------------------------------------
So... This error is the same error that is always recorded from what I can see (all error logs say the same thing). I don't understand what exactly is causing the error?
I am also running the recommended avast! virus protection if that helps...
Any ideas... anyone??
Thanks for your time! -Marshall

Marshall--
The data in the log is encoded/or encrypted in a sense enough so that I can't make any reasonable sense out of it. Someone from the Win RE/recovery type teams might be able to. Apparently you don't have a no boot situation but rather you have intermittent BSOD stops that may be crescendoing in frequency.
Obviously HDW drivers are frequent causes of these, but I have no error message to go on in the traditional stop error sense. I'd urge you to try a couple things:
Since Win RE offers 3 possibilities to try I'd try all of them--I can't know what you mean when you said you tried the "win repair environment" and there are at least two entities besides SR here. I have no idea whether Fabricant is workable in Vista at this time.
1) Startup Repair 2)System Restore 3) Complete PC Restore
You can try system restore last. My attitude toward it is that I try every potential viable restore point to get back. You say you don't want to use SR, but if you get to a place where the BSOD interruptions stop, that's much better than where you are now. I don't follow your logic in not wanting to use a restore point if it gets you out of this situation.
Theoretically, System restore in vista is deeper, more systemic, and more powerful making use of Volume Shadow Services.
An additional move you might try since you have not indicated that you cannot boot to Windows, but "have a blue screen problem that appears randomly", is that while in Windows, go to the run box and type in the run box driver verifyer and I want you to use the directions in this article to disable deadlock detection and inspection of any software drivers associated with Avast. Be clear that this in no way keeps Avast from running effectively, but it stops what I have seen cause a percent of blue screens in XP and possibly in Vista which is deadlock detection and inspection of antivirus program software drivers by driver verifier enabled.
I have seen this aid in a variety of BSOD situations in XP even when a repair install (an option not in Vista and replaced by the more robust Win RE components) had been done successfully. I have seen individuals on the MSFT device teams state nearly all BSODs are due to drivers and I certainly respectfully believe that is a vast over-simplification. I don't have a stop error here are meaningful error messages. Win RE will often offer some explanations of the problem more specific than the info that's not helpful to us right now from the log. Follow these steps:
1. Click Start, click Run, and then type verifier. 2. After Driver Verifier Manager starts, click Display Existing Settings, and then confirm that Deadlock Detection is turned on. 3. Click Back. 4. Click Create Custom Settings, and then click Next. 5. Click Select Individual settings from a full list, and then click Next. 6. Click the settings that you want to turn on, make sure the Deadlock Detection check box is not selected, and then click Next. 7. Click the drivers that you want to verify, and then click Next or Finish if you choose all drivers on your computer. 8. Restart the computer.
When you create custom settings you want to make sure that deadlock detection is set to off, and then when you select settings from a full list any Avast entries should be unchecked. That means the Avast software drivers won't be inspected.
Again this has nothing to do with Avast running effectively on your Vista box/boot.
Good luck,
CH

"Marshall" wrote in message

Hi Chad,
Thankyou for the help, unfortunately it hasn't yielded a positive result!
Here is what my log file says... ------------------------------------------------------------------------------------------------ Session Summary: System Disk = \Device\Harddisk0 WinDir = C:\Windows AutoChk Run = 0 Root causes = 1
Test Performed: --------------------------- Name: Disk meta data test Result: Completed successfully. Error code = 0x0 Time taken = 31 ms
Test Performed: --------------------------- Name: Disk failure diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 78 ms
Test Performed: --------------------------- Name: Determine target OS Result: Completed successfully. Error code = 0x0 Time taken = 156 ms
Test Performed: --------------------------- Name: Quick volume metadata test Result: Completed successfully. Error code = 0x0 Time taken = 156 ms
Test Performed: --------------------------- Name: Boot manager log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms
Test Performed: --------------------------- Name: Event log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 110 ms
Test Performed: --------------------------- Name: Reentry state check Result: Completed successfully. Error code = 0x0 Time taken = 0 ms
Test Performed: --------------------------- Name: Boot status test Result: Completed successfully. Error code = 0x0 Time taken = 15 ms
Root cause found: --------------------------- Boot status indicates that the OS booted successfully.
--------------------------- --------------------------- ------------------------------------------------------------------------------------------------
Now just to clarify, I did try the windows repair environment but was unsuccessful in resolving any issues... I didn't do system restore etc as I didn't want to revert to a previous state on my pc.... I have done a restore prior to this and it was unsuccessful also...
Any ideas?
Thanks again -Marshall
"Chad Harris" wrote:
Marshall:
The location of the log for your error connected with the BSOD would be
\windows\system32\logfiles\srt\srttrail.log
If you have a Vista DVD, there is a promising "feature" or utility in Vista called Win RE or Windows Recovery Environment.
***Accessing Windows RE (Repair Environment):***
1) Insert Media into PC (the DVD you burned)
2) ***You will see on the Vista logo setup screen after lang. options in the lower left corner, a link called "System Recovery Options."***
3) Select your OS for repair.
4) Its been my experience that you can see some causes of the crash from theWin RE feature:
You'll have a choice there of using:
1) Startup Repair 2) System Restore 3) Complete PC Restore
Fabricant is also a feature but I'm not sure what its status is in Beta 2/5456.5 currently.
Good luck,
CH

"Marshall" wrote in message Hi guys,
I've been searching the net high and low for solutions to my problem and no such luck as yet! Firstly, I do understand that I am running a beta, and it will be buggy. But it would seem that I am having some more dramas than most people in regards to the blue screen errors.
My blue screen problem appears randomly, and I cannot see a pattern in it's occurrence. The error report states the following:
------------------------------------------------------------------------------------------------ Problem signature Problem Event Name: BLUESCREEN OS Version: 6.0.5384.2.0.0.256.1 Locale ID: 3081
Files that help describe the problem (some files may no longer be available) Mini070306-06.dmp sysdata.xml Version.txt
View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem BCCode: 1000008e BCP1: C0000046 BCP2: 8208A531 BCP3: 996B57B4 BCP4: 00000000 OS Version: 6_0_5384 Service Pack: 0_0 Product: 256_1
------------------------------------------------------------------------------------------------
So... This error is the same error that is always recorded from what I can see (all error logs say the same thing). I don't understand what exactly is causing the error?
I am also running the recommended avast! virus protection if that helps...
Any ideas... anyone??
Thanks for your time! -Marshall

Chad,
Firstly, thankyou for the detailed and helpful replies so far, it is most appreciated!
I'll try to break down what I have done so that I can help you understand what I am getting at - all apologies if I wasn't too clear in past posts!
Hardware drivers are standard vista defaults, apart from my soundcard which is a C-Media onboard sound card (on the motherboard), and my video card (ATI Radeon X600, using the drivers that ATI provided for Vista Beta 2). When I reviewed my system performance it stated that 'drivers may be slowing your pc down when starting' and these drivers were identified by windows as being my C-Media sound card drivers. I have searched around and cannot find a newer version of the sound card drivers.
As for the wwindows repair environment, I followed your advice and tried only the option that said 'startup repair'. It failed to find anything that it could fix. I cannot see this 'Fabricant' that you mention either?
Now as for the system restore, my understanding is that similar to XP, it will restore my PC to an earlier point in time, is this correct? And as for me saying I don't want to use it, I think thats just me being frustrated and lazy - You're right, I need to try it again if it fixes the problem! I tried it earlier when I had a problem with a program that I installed and it did help, but alas it did not fix my blue screen problem.
Sorry I didn't clarify, I CAN boot to windows, and I am using it, but randomly I get a blue screen when using other applications and my PC then restarts.
Now, with this deadlock detection, when I run verifier and tell it to display current settings, every option is set to 'no' (as in not enabled), so when I am checking, deadlock detection is not on...
Now when you say to tell it what drivers that I want it to verify, what would you suggest that I tell it to do? At the minute when I have hit display settings EVERY option is turned off (they all say 'no')... (once again apologies as I think I'm missing the point here?)
Thankyou for your time! -Marshall

Marshall--
1) If those sound card drivers work, I would be skeptical they are slowing down anything. MSFT is going to make a big marketing deal out of the rating system-- the so-called system assessment tool which is possibly as nebulous as it is meaningless. At some MSFT conferences long time employees who know Vista well are not supporting this tool as very meaningful.
http://www.microsoft.com/technet/scriptcenter/topics/vista/winsat.mspx
2) If you haven't added a driver recently and have been running for a while with the drivers you have, I wouldn't be inclined to blame those for these blue screens. It sounds like your driver setup is fine.
3) I meant to ask you to go to type eventvwr.msc in the run box and click on system and use the down arrow and see if any error stands out at the time of your blue screens. Then do the same for application.
4) If startup repair didn't work, I strongly urge you to try Complete PC Restore, and finally system restore. System restore in Vista works on a similar premise to SR in XP, but it has been made more powerful and is constructed borrowing from the server systems using Volume Shadow services. It also could be run from Win RE outside Windows if you couldn't boot. System restore will go to an eariler time and the idea is to go to a time before the trouble happened. You don't lose anything except potentially hotfixes or security updates since the time of the restore point and there aren't many of those in Vista so they would be easily updated and possibly shortcuts you made since the restore point. I see no downside whatsoever to using it, but try Complete PC Restore first. When you do try system restore, try every restore point you have, prior to your problem. using the more desirable one timewise first. You can undo a restore if you don't like it, but I can't imagine any downside for you and it only takes a few minutes--it's not a lot of complicated work--just a couple clicks.
SR may not always work, but it is sure worth trying in this situation. Restore points can be corrupted in XP by involuntary shutdowns. In Vista I'm nor sure if that happens with Volume shadow service based restore points, but if you have a dual boot, and go to XP, you will lose Vista restore points.
5) As to Driver Verifier, we want deadlock detection off in this situation ***and the only drivers I want you to uncheck using step #4 in the series I gave you and on is any driver that is listed with Avast Antivirus.*** We are just stopping their inspection not their activity.
This has it's basis in several MSKBs and discussions I have seen on Verifier and antivirus driver detection causing this type of behavior with random blue screens.
Let me know if Event Viewer yields any information as to errors. Give both Complete PC Restore and all system restore points if Complete PC restore doesn't work a shot.
CH
"Marshall" wrote in message

Chad,
Firstly, thankyou for the detailed and helpful replies so far, it is most appreciated!
I'll try to break down what I have done so that I can help you understand what I am getting at - all apologies if I wasn't too clear in past posts!
Hardware drivers are standard vista defaults, apart from my soundcard which is a C-Media onboard sound card (on the motherboard), and my video card (ATI Radeon X600, using the drivers that ATI provided for Vista Beta 2). When I reviewed my system performance it stated that 'drivers may be slowing your pc down when starting' and these drivers were identified by windows as being my C-Media sound card drivers. I have searched around and cannot find a newer version of the sound card drivers.
As for the wwindows repair environment, I followed your advice and tried only the option that said 'startup repair'. It failed to find anything that it could fix. I cannot see this 'Fabricant' that you mention either?
Now as for the system restore, my understanding is that similar to XP, it will restore my PC to an earlier point in time, is this correct? And as for me saying I don't want to use it, I think thats just me being frustrated and lazy - You're right, I need to try it again if it fixes the problem! I tried it earlier when I had a problem with a program that I installed and it did help, but alas it did not fix my blue screen problem.
Sorry I didn't clarify, I CAN boot to windows, and I am using it, but randomly I get a blue screen when using other applications and my PC then restarts.
Now, with this deadlock detection, when I run verifier and tell it to display current settings, every option is set to 'no' (as in not enabled), so when I am checking, deadlock detection is not on...
Now when you say to tell it what drivers that I want it to verify, what would you suggest that I tell it to do? At the minute when I have hit display settings EVERY option is turned off (they all say 'no')... (once again apologies as I think I'm missing the point here?)
Thankyou for your time! -Marshall

Chad,
Thanks again for the suggestions - next in line is the PC restoration options (with complete PC restore being considered also). I don't want to jinx things, but I haven't had a blue screen in 24 hours..... That is NOT a complaint haha!
Interestingly enough, I took your advice and tried driver verifier. I enabled all checks except for deadlock detection, and told it to check all drivers except avast! and my PC would not boot into windows. I kept getting a blue screen, then reboot. I then chose to enter with the last known working settings and so far so good...?
I know this proves nothing, and no one solution has contributed to this that I can see? But I am sort of expecting a blue screen any moment... (it will come, I'm sure)...
As for the event log, the error events that are most prevalent are from source 'microsoft-windows-eventlog'. Following are some samples of what I can find in the 'details' tab.
------------------------------------------------ System
- Provider
[ Name] Microsoft-Windows-Eventlog [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148} EventID 103 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x8000000000000000 - TimeCreated
[ SystemTime] 2006-07-02T14:42:33.888Z EventRecordID 37943 Correlation - Execution
[ ProcessID] 1020 [ ThreadID] 1188 Channel System Computer Scotty-PC Security
- UserData
- EventsDropped
Reason 34 ------------------------------------------------------------- - System
- Provider
[ Name] Microsoft-Windows-Eventlog [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148} EventID 103 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x8000000000000000 - TimeCreated
[ SystemTime] 2006-07-02T15:11:41.794Z EventRecordID 38630 Correlation - Execution
[ ProcessID] 1012 [ ThreadID] 1204 Channel System Computer Scotty-PC Security
- UserData
- EventsDropped
Reason 34 ----------------------------- - System
- Provider
[ Name] Microsoft-Windows-Eventlog [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148} EventID 103 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x8000000000000000 - TimeCreated
[ SystemTime] 2006-07-03T07:36:49.915Z EventRecordID 56291 Correlation - Execution
[ ProcessID] 988 [ ThreadID] 1132 Channel System Computer Scotty-PC Security
- UserData
- EventsDropped
Reason 34 -----------------------------------------------------------------------------------------------
Ok, now I will admit that this means nothing to me! All I am noticing really is that out of the 17 listed events, all seem to list 'eventsdropped, reason - 34'... Perhaps this means something to you?
Once again, thanks and fingers crossed things go smoothly from here on in, but I am definitely interested to hear your suggestions about what to do with this?
Regards, -Marshall

Let me know if Event Viewer yields any information as to errors. Give both Complete PC Restore and all system restore points if Complete PC restore doesn't work a shot.
CH
"Marshall" wrote in message Chad,
Firstly, thankyou for the detailed and helpful replies so far, it is most appreciated!
I'll try to break down what I have done so that I can help you understand what I am getting at - all apologies if I wasn't too clear in past posts!
Hardware drivers are standard vista defaults, apart from my soundcard which is a C-Media onboard sound card (on the motherboard), and my video card (ATI Radeon X600, using the drivers that ATI provided for Vista Beta 2). When I reviewed my system performance it stated that 'drivers may be slowing your pc down when starting' and these drivers were identified by windows as being my C-Media sound card drivers. I have searched around and cannot find a newer version of the sound card drivers.
As for the wwindows repair environment, I followed your advice and tried only the option that said 'startup repair'. It failed to find anything that it could fix. I cannot see this 'Fabricant' that you mention either?
Now as for the system restore, my understanding is that similar to XP, it will restore my PC to an earlier point in time, is this correct? And as for me saying I don't want to use it, I think thats just me being frustrated and lazy - You're right, I need to try it again if it fixes the problem! I tried it earlier when I had a problem with a program that I installed and it did help, but alas it did not fix my blue screen problem.
Sorry I didn't clarify, I CAN boot to windows, and I am using it, but randomly I get a blue screen when using other applications and my PC then restarts.
Now, with this deadlock detection, when I run verifier and tell it to display current settings, every option is set to 'no' (as in not enabled), so when I am checking, deadlock detection is not on...
Now when you say to tell it what drivers that I want it to verify, what would you suggest that I tell it to do? At the minute when I have hit display settings EVERY option is turned off (they all say 'no')... (once again apologies as I think I'm missing the point here?)
Thankyou for your time! -Marshall

Just on another note Chad, a window called 'Problem reports and solutions' appeared when I turned the PC on. It listed two problems... This one was 'new'/...
----------------------------- Error caused by a device driver
--------------------------------------------------------------------------------
Thank you for sending an error report to Microsoft.
Error report summary
Error type: Windows stop error (A message appears on a blue screen with error code information) Solution available? No (see Next steps) What does this error mean? Windows has encountered an error from which it cannot recover and needs to restart Cause: Unknown device driver Computer symptoms: A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED) Additional steps: Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
Information about this error
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

Next steps
We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.
Article ID : 10 Last Review : December 21, 2005 Revision : 2.0
Related Links Additional Technical Information Troubleshoot driver problems
Rate this response Provide Feedback ----------------------------------------------------------
The other was just a 'Fixed in future windows vista release' and no details. Not sure if this helps at all!
-Marshall
"Marshall" wrote:

Chad,
Thanks again for the suggestions - next in line is the PC restoration options (with complete PC restore being considered also). I don't want to jinx things, but I haven't had a blue screen in 24 hours..... That is NOT a complaint haha!
Interestingly enough, I took your advice and tried driver verifier. I enabled all checks except for deadlock detection, and told it to check all drivers except avast! and my PC would not boot into windows. I kept getting a blue screen, then reboot. I then chose to enter with the last known working settings and so far so good...?
I know this proves nothing, and no one solution has contributed to this that I can see? But I am sort of expecting a blue screen any moment... (it will come, I'm sure)...
As for the event log, the error events that are most prevalent are from source 'microsoft-windows-eventlog'. Following are some samples of what I can find in the 'details' tab.
------------------------------------------------ System
- Provider
[ Name] Microsoft-Windows-Eventlog [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}
EventID 103
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2006-07-02T14:42:33.888Z
EventRecordID 37943
Correlation
- Execution
[ ProcessID] 1020 [ ThreadID] 1188
Channel System
Computer Scotty-PC
Security
- UserData
- EventsDropped
Reason 34
------------------------------------------------------------- - System
- Provider
[ Name] Microsoft-Windows-Eventlog [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}
EventID 103
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2006-07-02T15:11:41.794Z
EventRecordID 38630
Correlation
- Execution
[ ProcessID] 1012 [ ThreadID] 1204
Channel System
Computer Scotty-PC
Security
- UserData
- EventsDropped
Reason 34
----------------------------- - System
- Provider
[ Name] Microsoft-Windows-Eventlog [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}
EventID 103
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2006-07-03T07:36:49.915Z
EventRecordID 56291
Correlation
- Execution
[ ProcessID] 988 [ ThreadID] 1132
Channel System
Computer Scotty-PC
Security
- UserData
- EventsDropped
Reason 34
-----------------------------------------------------------------------------------------------
Ok, now I will admit that this means nothing to me! All I am noticing really is that out of the 17 listed events, all seem to list 'eventsdropped, reason - 34'... Perhaps this means something to you?
Once again, thanks and fingers crossed things go smoothly from here on in, but I am definitely interested to hear your suggestions about what to do with this?
Regards, -Marshall

Let me know if Event Viewer yields any information as to errors. Give both Complete PC Restore and all system restore points if Complete PC restore doesn't work a shot.
CH
"Marshall" wrote in message Chad,
Firstly, thankyou for the detailed and helpful replies so far, it is most appreciated!
I'll try to break down what I have done so that I can help you understand what I am getting at - all apologies if I wasn't too clear in past posts!
Hardware drivers are standard vista defaults, apart from my soundcard which is a C-Media onboard sound card (on the motherboard), and my video card (ATI Radeon X600, using the drivers that ATI provided for Vista Beta 2). When I reviewed my system performance it stated that 'drivers may be slowing your pc down when starting' and these drivers were identified by windows as being my C-Media sound card drivers. I have searched around and cannot find a newer version of the sound card drivers.
As for the wwindows repair environment, I followed your advice and tried only the option that said 'startup repair'. It failed to find anything that it could fix. I cannot see this 'Fabricant' that you mention either?
Now as for the system restore, my understanding is that similar to XP, it will restore my PC to an earlier point in time, is this correct? And as for me saying I don't want to use it, I think thats just me being frustrated and lazy - You're right, I need to try it again if it fixes the problem! I tried it earlier when I had a problem with a program that I installed and it did help, but alas it did not fix my blue screen problem.
Sorry I didn't clarify, I CAN boot to windows, and I am using it, but randomly I get a blue screen when using other applications and my PC then restarts.
Now, with this deadlock detection, when I run verifier and tell it to display current settings, every option is set to 'no' (as in not enabled), so when I am checking, deadlock detection is not on...
Now when you say to tell it what drivers that I want it to verify, what would you suggest that I tell it to do? At the minute when I have hit display settings EVERY option is turned off (they all say 'no')... (once again apologies as I think I'm missing the point here?)
Thankyou for your time! -Marshall

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